Shipping

Shipping information

We provide FREE WORLDWIDE shipping

• Non-prescription Orders are dispatched within 24 hours if placed before 6pm. However, orders placed over the weekend (from 12pm Friday) will be dispatched on Monday.
• All prescription orders will be dispatched approximately 2-4 weeks after placing an order. It may take longer as they are custom ordered from the Brazilian manufacturing site.
• All UK orders are sent via Royal Mail on a First class, Signed For Basis. Orders should arrive within 5 days from dispatch. The delivery aims are not guaranteed so we allow 10 business days from dispatch before we deem the item lost and can then refund or replace the item.
• All International Orders are sent on a Tracked and/or Signed for basis. Orders should arrive within 14 days from dispatch. These orders are traceable on www.royalmail.com whilst in the UK. Once they leave the UK, they should be traceable via the Countries Nationwide Postal Service. The delivery aims are not guaranteed so we allow 30 business days from dispatch before we deem the item lost and can then refund or replace the item. Please note customs may be charged by the destination country.
• Parcels that have been returned to us more than once due to unsuccessful delivery will be charged an admin cost of £5 for redelivery or this charge will be deducted if the customer prefers a refund.

Contact us via info@solotica.co.uk for further information.